2011年08月19日
【作者】丹.科茨、斯蒂芬.皮路
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【作者】丹.科茨、斯蒂芬.皮路
【内容提要】
There is growing interest in the role that individual judgments play in moving people to seek recompense for perceived injuries. Social psychological theory and research may provide valuable clues about the types of judgments that are important in the development of disputes, and the facts that influence these judgments. In this paper,we describe relative deprivation, perceived control, equity, and attribution theories. We also discuss the relevance of these theories to dispute development, differential rates of problem perception, and the making of claims for redress. We conclude with suggestions for future research on the emergence of disputes.